Version: 1.1
Effective Date: May 8, 2026
Last Updated: May 8, 2026
By accessing or using cece ai ("cece", "Service", "we", "us", or "our"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, do not use the Service.
These Terms constitute a legally binding agreement between you and cece ai. Your use of the Service is also governed by our Privacy Policy, which is incorporated by reference.
cece ai is an AI-powered email assistant that helps small business owners manage email communications by:
To use cece, you must create an account. You agree to:
You are solely responsible for all activity conducted through your account, including any emails sent by cece on your behalf. You must not share your account credentials or allow others to access your account.
You agree to use cece in compliance with all applicable laws and regulations. You agree NOT to use the Service to:
We reserve the right to investigate violations of this Acceptable Use Policy and to suspend or terminate accounts engaged in prohibited activities.
cece uses artificial intelligence to generate draft email responses. All AI-generated content is provided as a suggestion only. You are solely responsible for:
You acknowledge that AI-generated content may contain errors, inaccuracies, hallucinations, inappropriate language, or unsuitable suggestions. We do not guarantee the accuracy, completeness, reliability, or suitability of any AI-generated responses. Use of AI-generated content is at your own risk.
cece learns from your emails by extracting general facts about your business (e.g., FAQs, services, policies) and storing them in a knowledge base. This knowledge base is used to improve future responses. You can view, edit, or delete knowledge entries at any time through your dashboard. For more information, see our Privacy Policy.
By using cece, you grant us permission to:
You represent and warrant that:
When you connect your Google Calendar to cece, you authorize us to:
Your Google Calendar owner email address will be shared with Google's Calendar API when cece creates calendar events. This is required by Google's API to properly associate events with your calendar and send invitations on your behalf. No other third parties will receive your calendar owner email address unless required by the calendar invitation process.
When auto-confirmation is enabled for meeting scheduling, cece will:
You acknowledge that:
You can disable auto-confirmation at any time through your account settings. When auto-confirmation is disabled, cece will draft meeting confirmations for your manual review and approval before sending.
Your use of the Service is governed by our Privacy Policy. By using cece, you consent to the collection, use, and sharing of your data as described in the Privacy Policy. You are responsible for ensuring that your use of cece complies with applicable data protection laws (GDPR, CCPA, etc.) in your jurisdiction.
New accounts receive a 14-day free trial with full access to the Service. The trial period begins when you create your account and activate email processing.
When your trial expires, access to the dashboard and email processing features will be restricted until you subscribe to a paid plan. Your data (emails, knowledge base, and account settings) will be retained for 90 days after trial expiration, allowing you to subscribe and regain full access. After 90 days of inactivity, your data may be permanently deleted.
cece offers monthly subscription tiers. If annual billing is exposed at checkout, annual pricing is shown before purchase and bills yearly in advance:
Each tier includes different action limits and features. Detailed plan comparisons are available on the pricing page. Prices are subject to change with at least 30 days' notice to active subscribers.
Paid subscriptions are processed by Stripe and renew automatically unless cancelled. Monthly subscriptions bill monthly in advance. If annual billing is offered at checkout, annual subscriptions bill yearly in advance and renew each year unless cancelled before renewal.
At our sole discretion, cece administrators may grant complimentary or discounted subscriptions to selected users for promotional, partnership, or other business purposes. Admin-granted subscriptions are subject to the same Terms of Service and may be modified or revoked at any time with reasonable notice.
Each subscription plan includes a monthly action limit. Actions include emails processed, emails sent, quotes generated, meetings scheduled, and other automated tasks performed by cece on your behalf.
By continuing to use the Service after reaching your action limit, you acknowledge and agree to the applicable overage charges. You can monitor your usage in real time through the dashboard action counter.
All fees are exclusive of applicable taxes, duties, or similar governmental assessments. Stripe may calculate and collect applicable taxes at checkout or renewal. You are responsible for paying any taxes associated with your subscription.
The Service, including all software, algorithms, user interfaces, text, graphics, logos, and other content, is owned by cece ai and protected by copyright, trademark, patent, trade secret, and other intellectual property laws. You may not copy, modify, distribute, sell, or create derivative works without our express written permission.
You retain ownership of all emails, business information, and content you provide to cece ("Your Content"). By using the Service, you grant us a limited, non-exclusive, worldwide license to process Your Content solely for the purpose of providing the Service as described in these Terms and our Privacy Policy.
If you provide feedback, suggestions, or ideas about the Service, you grant us a perpetual, irrevocable, worldwide license to use that feedback without compensation or attribution.
You may terminate your account at any time through account settings or by contacting support@meetcece.ai. Upon termination, your access to the Service will cease at the end of your current billing period. You may also request immediate account deletion, in which case your data will be permanently deleted within 30 days (subject to legal retention requirements).
We reserve the right to suspend or terminate your account immediately, without notice, if:
Upon termination, your right to use the Service immediately ceases. Data retention and deletion will occur as described in our Privacy Policy. Sections of these Terms that by their nature should survive termination (including Intellectual Property, Limitation of Liability, Indemnification, and Governing Law) will remain in effect.
THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED.
TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, INCLUDING BUT NOT LIMITED TO:
AI-GENERATED CONTENT MAY CONTAIN ERRORS, INACCURACIES, OR INAPPROPRIATE SUGGESTIONS. USE OF AI-GENERATED CONTENT IS AT YOUR OWN RISK.
TO THE MAXIMUM EXTENT PERMITTED BY LAW, IN NO EVENT SHALL CECE AI, ITS OFFICERS, DIRECTORS, EMPLOYEES, OR AGENTS BE LIABLE FOR:
OUR TOTAL LIABILITY TO YOU FOR ANY CLAIMS ARISING FROM YOUR USE OF THE SERVICE SHALL NOT EXCEED THE AMOUNT YOU PAID TO US IN THE 12 MONTHS PRECEDING THE CLAIM, OR $100, WHICHEVER IS GREATER.
This limitation applies regardless of the legal theory (contract, tort, negligence, strict liability, or otherwise) and even if we have been advised of the possibility of such damages. Some jurisdictions do not allow the exclusion or limitation of incidental or consequential damages, so the above limitations may not apply to you.
You agree to indemnify, defend, and hold harmless cece ai, its affiliates, and their respective officers, directors, employees, and agents from and against any and all claims, liabilities, damages, losses, costs, expenses, or fees (including reasonable attorneys' fees) arising from:
These Terms are governed by and construed in accordance with the laws of the State of Delaware, United States, without regard to its conflict of law provisions.
Any disputes arising from these Terms or your use of the Service shall be resolved through binding arbitration administered by JAMS under its Streamlined Arbitration Rules, except where prohibited by law. Arbitration may be conducted remotely. You waive your right to participate in class action lawsuits or class-wide arbitration.
We reserve the right to modify these Terms at any time. If we make material changes, including changes that affect connected Google Calendar features or how the Service uses Google user data as described in our Privacy Policy, we will:
Your continued use of the Service after changes take effect constitutes your acceptance of the modified Terms. If you do not agree to the changes, you must stop using the Service and may terminate your account.
These Terms, together with our Privacy Policy, constitute the entire agreement between you and cece ai regarding your use of the Service and supersede any prior agreements or understandings.
If any provision of these Terms is found to be invalid, illegal, or unenforceable, the remaining provisions will remain in full force and effect.
Our failure to enforce any provision of these Terms does not constitute a waiver of that provision or any other provision. No waiver shall be effective unless made in writing and signed by an authorized representative.
You may not assign or transfer these Terms or your account without our prior written consent. We may assign these Terms to any affiliate or in connection with a merger, acquisition, or sale of assets.
We shall not be liable for any failure or delay in performance due to causes beyond our reasonable control, including acts of God, war, terrorism, riots, embargoes, acts of civil or military authorities, fire, floods, accidents, network infrastructure failures, strikes, or shortages of transportation, facilities, fuel, energy, labor, or materials.
For questions about these Terms of Service, please contact:
These Terms of Service are effective as of the date listed above. By using cece ai, you acknowledge that you have read, understood, and agree to be bound by these Terms.